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Privacy Policy

Who We are

This website https://myticket.co.uk/ (the “Site”) is provided by Kilimanjaro Live Limited (“Kilimanjaro”), registered in England and Wales with its registered office at: Third Floor, 16 St John’s Lane, London, EC1M 4BS. Our Data Protection Registration Number is Z1875927. Kilimanjaro is committed to protecting your privacy. The purpose of this Privacy Policy is to explain how We may use any data We collect about You (“You”/”Your”), how You can instruct Us if You prefer to limit the use of that data and for Us to tell You about the policies and procedures that We have in place to safeguard Your privacy.

Your data

“Your data” means any data about You from which You can be identified such as Your name, address, telephone number, email address, financial details or other data which You may disclose to Us via the Site at any time.

When do We collect Your data?

We may collect Your data from several different areas of the Site, depending on the services which You choose to sign up to. However, upon entering the Site, Your information will automatically be collected as set out below.

General Data Collection

IP addresses and click-stream data. An IP address is a number which is automatically assigned to Your computer whenever You access the Internet. When You access Our Site, We log Your IP address and can identify You from it. Click-stream data is information collected by Us when You navigate the Site, for example the specific web pages You looked at, the order You looked at them and the time of Your visit. This data helps Us analyse how visitors arrive at the Site and what content is most popular and We may use it for administration purposes or to report aggregate information to Our advertisers and sponsors.

Cookies are small text files saved to Your computer and used to track Your navigation around the Site. Like many other website operators, We use “cookies” to record how You navigate the Site on each visit. Cookies help Us to determine the most popular areas of our Site. Most web browsers automatically accept cookies but You do not have to. If You do not want data collected through the use of cookies, or if You want to be notified when You receive a cookie, You can readjust Your browser settings (usually via the “Help” section of the tool bar). However, please note that by disabling cookies Your experience of the Site may be affected as access to some parts of it may be limited. We do not control the use of cookies by third parties on third party websites.

Newsletters, Message Boards, Public Forums, Emails and Alerts

We may offer free newsletters available or alerts to share information with You about the Site, about Us, about Our affiliates and subsidiaries or about Our business partners, advertisers or sponsors. You may receive a newsletter or other alerts either by choosing to register for one or in conjunction with a special feature or membership for which You have registered. You can cancel Your subscription to newsletters, Site emails and alerts by emailing Us at info@kilimanjarolive.co.uk or by contacting Us via the email address which You will normally find at the bottom of the newsletter or email in question. We may make available chat rooms, forums, message boards, and news groups. Please remember that any Personal Data that you disclose in these areas becomes public information and you should exercise caution when deciding to disclose any information on them.


We sometimes operate competitions through the Site which may require registration. The data You provide Us with may be used to notify You that You have won, to confirm delivery of a prize or for other related purposes. On occasion, We may publicly post some of Your data on the Site, (for example on a winners page). However, We will not post Your data on the Site without Your express consent. In some instances, a third party may operate or host a competition on the Site, and collect Your data. In those cases, where We are not the operator or host of the contest or sweepstake, We have no control over the data collected and accordingly urge You to review the third party’s privacy policy before participating.

Transaction Information

We may offer products for sale, or offer subscriptions for services. If You order any information from our Site, buy any of our products or subscribe for any other services offered on our Site, We will ask You to complete an order form that will request certain information from You, including financial information such as a credit card number and expiration date and general contact, billing and shipping information. We will use this information to complete the transaction that You have requested, i.e., to deliver the information, products or other services that You order, and to invoice You. Such information is collected and stored through encrypted means for Your protection.

How We use Your Data

All data that We obtain about You will be used in accordance with current data protection legislation and this Privacy Policy. We will use Your data for the purposes of providing you with the services you have requested. We will also use it to analyse Site usage and for marketing or promotional purposes. We believe this allows Us to develop and improve the Site and to provide a better service to You. We may also use Your data to deal with any enquiries made by You, to resolve disputes and to troubleshoot problems.

Disclosure of Your data to third parties and overseas transfers of Your data

With Your express consent We, and if applicable, Our partners or other trusted third parties may use Your data for marketing, market research, promotions and related purposes. With Your express consent, We may also send You offers from Kilimanjaro, its affiliates and Our promotional partners based on the data You have given Us. We may also pass Your data to other parties as follows: (i) to Our employees and agents to administer Your account and the products and services provided to You by Us now or in the future; or (ii) to the police, regulatory bodies, legal advisers or parties whose request We reasonably consider to be justified in connection with any alleged criminal offence, any suspected breach of the Kilimanjaro Terms of Use or any other abuse of Our services by You.

Some of the organisations to which We may, with Your express consent, disclose Your data are situated outside the European Economic Area. In order to provide You with the products and services You require, We may need to transfer Your data to these countries, some of which do not have laws that protect Your privacy rights as extensively as those in the United Kingdom. However, if We do transfer Your data to other territories, We will take proper steps to ensure that Your data is properly protected and processed only in accordance with this Privacy Policy. By consenting to this Privacy Policy You are consenting to this transfer. In the unlikely event that We sell or otherwise dispose of some or all of our business to another party, We reserve the right to transfer Your data as part of any assets sold or disposed of.

Links to other websites

The Site contains links to other websites, for example links from advertisers, sponsors and partners. Kilimanjaro is only responsible for the privacy practices and security of this Site. Kilimanjaro is not responsible for the privacy policies, content or security of any linked websites. We recommend that You check the privacy and security policies of each and every website that You visit through our Site. Please also see our Terms of use for further information on third party sites.

Notification of changes to the Privacy Policy

Kilimanjaro reserves the right to change the policy from time to time. We encourage users to be responsible about their privacy and recommend that You consult this page frequently so that You are aware of Our latest policy and can update Your preferences if necessary. Your continued use of this Site shall constitute Your acceptance of any revised privacy policy.

Unsubscribing and amending Your data

You are entitled by law to find out what data of Yours is held by Kilimanjaro. You have the right to receive a copy of the data We hold about You for which We may charge a small administration fee. You can also amend or remove information by sending an email to info@kilimanjarolive.co.uk or by writing to Us at Kilimanjaro Live Ltd, Third Floor, 16 St John’s Lane, London, EC1M 4BS.

Contact Us

If You have any comments or questions about this privacy policy, the practices of this Site, or Your dealings with this Site, please email info@kililive.com or send a letter to: Attn: Compliance Officer, Legal Department, Kilimanjaro Live Ltd, Third Floor, 16 St John’s Lane, London, EC1M 4BS.

By registering on or by otherwise using the Site, You expressly consent to the use of Your data in accordance with this Privacy Policy.